Hanika POS Restaurant App (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you provide while using our application. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
When you use the Hanika POS Restaurant App, we may collect the following information:
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Restaurant Owner and Staff Information: Name, email address, phone number, login credentials, and subscription and billing details.
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Customer Information: Name, mobile number, table number, and order details (entered by the restaurant owner or staff for restaurant operations and promotional activities).
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Payment Information: Payments are processed securely through Razorpay. We do not store credit/debit card details on our servers.
2. How We Use the Information
The collected information is used for:
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Enabling restaurant operations such as order management, billing, and sales tracking.
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Authenticating restaurant owner and staff logins.
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Processing monthly subscription payments.
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Providing customer support and technical assistance.
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Improving our services and user experience.
3. Sharing of Information
We do not sell or share your personal information with third parties, except in the following cases:
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Payment Processing: We share information with Razorpay as necessary to complete your subscription transactions.
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Legal Compliance: If required by law, regulation, or legal request.
4. Data Security
We use industry-standard security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
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Customer and order details entered into the app are stored as long as the restaurant owner maintains their account.
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Payment and billing records are retained as required by law.
6. Account and Data Deletion
You have the right to request the deletion of your account and all associated personal data.
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For Staff Accounts: Restaurant staff accounts are managed by the restaurant owner. If you are a staff member, please contact your restaurant owner to request the deletion of your account. The restaurant owner can delete your account directly from within the App.
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For Restaurant Owner Accounts: To request the deletion of your restaurant owner account and all associated data, including all staff and customer data, please contact us directly via email. Upon receiving a valid request, we will delete your account and all associated data within a reasonable timeframe.
7. Your Rights
As a restaurant owner, you have the right to:
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Access the personal data stored in your account.
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Update or correct your information.
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Request deletion of your data as outlined in the “Account and Data Deletion” section.
8. Payments via Razorpay
We use Razorpay as our payment gateway for subscription payments. By using our app, you also agree to Razorpay’s Privacy Policy and Terms of Service.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be reflected with a new “Last Updated” date. Continued use of the app after updates means acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, or to request the deletion of your account, please contact us at:
Email: [neeleshhassani1@gmail.com]
Phone: [8074744237]
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